How can I change room?
As I review the other thread about this issue, it's about to make a new room reservation.
So if it does work, do I need to provide any information (Eg. Name, Travel date, etc.) for you to cancel the previous reservation? And how can I confirm if the room is changed?
Thank you!
[Answer]
Hello, this is MOM HOUSE.
If you would like to change the room,
we need to cancel your previous reservation and you may make a new one.
Please send us your confirmation ticket via e-mail.
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